The TUC look at how new technology is and will change the world of work and how best union's can contribute to help shape it to the benefit of working people. 

We are living through a period of profound and rapid technological change.

The phone that many of us carry in our pockets is millions of times more powerful than the combined processing power of the computers NASA used to put man on the mood just over four decades ago. We take for granted instant access to information and content in a way that was literally inconceivable 30 years ago. And in the last few years new digital technologies have driven changes in our everyday lives from the way we shop and watch films, to how we book holidays, pay bills, or keep in touch with friends and families.

This new technological wave is changing the way we work as well. From banks to supermarkets, call-centres to offices, classrooms to hospitals, new technologies are reshaping the world of work. Not all of these changes are immediately apparent. Robots on an assembly line or self-service check-outs are very visible manifestations of this new industrial revolution, but just as profound will be the widespread use of artificial intelligence and big data. Likewise, the pace and scope of technological change is not constant across, or even within, sectors. But even in those sectors where human interaction is, and always will be, key - education, health, social care - there is growing evidence that new technology will change the way we work.

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