This report by Deloitte delves into what the future of work actually is and how work (the what), workforce’s (the who) and workplaces (the where) are being redefined.
Forces of change are affecting three major dimensions of work: the work itself, who does the work, and where work is done. To create value from these changes, organisations should take a broader perspective.
The future of work: what does this term really mean? Much discussion has focused on artificial intelligence and robotic process automation (RPA) and whether or not robots will take our jobs, but cognitive technologies are only one aspect of the massive shift that is under way. To understand what’s going on and, more importantly, what we can do about it, it’s important to consider multiple converging trends and how they are already fundamentally changing all aspects of work - with implications for individuals, businesses and society.