The paper begins by exploring the changing profile of the workforce and fragmentation of the employment relationship. It then goes on to consider employees’ experience at work, the role of trade unions and the collective agenda, and the rise of rules and regulations and increasing individualisation of employment relations. It then turns to the management of the workforce, employee voice, and dealing with conflict.

As well as possible directions it also considers possible interventions that might support workplaces where good employment relations are contributing not only to the health and wellbeing of the workforce, but to the efficiency and productivity of the workplace.

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