This report by McKinsey highlights that the day-to-day nature of work could change for nearly everyone as intelligent machines and robotic process automation become fixtures in the American workplace.
The US labour market looks markedly different today than it did two decades ago. It has been reshaped by dramatic events like the Great Recession but also by a quieter ongoing evolution in the mix and location of jobs. In the decade ahead, the next wave of automation technologies may accelerate the pace of change. Millions of jobs could be phased out even as new ones are created. More broadly, the day-to-day nature of work could change for nearly everyone as intelligent machines and robotic process automation become fixtures in the American workplace.