The Harvard Business School explains what type of impact reconciling cultural and digital transformation can have on designing the future of work.
Rapid advancements in technology and a transforming labour market are reshaping the way people work. Artificial intelligence (AI) and machine learning (ML) are streamlining processes and helping organisations uncover data to make better business decisions. Automation and robotics are improving output and employee productivity. And an alternative workforce is emerging, providing organisations with a way to easily scale and hire for new, in-demand skills. But while these factors are driving the future of work, they are also posing significant challenges. Businesses are grappling with the impact that these technologies will have on the workforce. They’re reevaluating how to attract and retain the best talent, how to re-imagine the traditional workplace, and how to organise and lead businesses into the future.