This study by IBM found a serious mismatch between what managers thought they were doing for their employees and what the workers perceived on the ground as a result of the Covid-19 pandemic.
When everything is a priority, nothing is a priority. And as executives struggle to make sense of the post-COVID business environment, many find themselves leading from this gray area of indecision. Two years ago, relatively few executives considered competencies in crisis management, enterprise agility, cost management, workforce resiliency, innovation, or cash-flow management as critically important to their business. Today, however, top executives tell a different tale. New research from the IBM Institute for Business Value shows that, far from prioritizing no particular capability, executives are prioritizing all these capabilities. In the next two years, our findings show we should expect another huge shift in prioritization. Executives are clearly telling us they plan to emphasize workforce safety and security, cost management, and enterprise agility.
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