This report by Acas, examines the growth in 'algorithmic management' in the workplace from both a practical and ethical perspective, looking at the opportunities and risks.
Algorithms are becoming more widespread in many parts of our lives. The workplace is no exception, with a rise in what has been termed 'algorithmic management'. This presents new opportunities to improve workplace outcomes, as well as new concerns and risks for workers. This report seeks to examine this trend from both a practical and ethical perspective, in an attempt to provide answers to the following important questions:
Where are algorithms being used in the workplace and how widespread is their adoption?
How can algorithms be used to improve workplace outcomes?
What are the unintended consequences that algorithms can have and how can they worsen workplace outcomes?
What future risks and opportunities of the growing use of algorithmic management can be identified? Do they have the potential to significantly change the employment relationship?
How should responsible employers approach the use of algorithms in the workplace and discussion about them with the workforce?