McKinsey & Company offer a five-step, mission-based data strategy to help address government agencies with hurdles faced in data awareness, availability and quality when seeking to deploy artificial intelligence.
Artificial Intelligence (AI) has the power to dramatically enhance the way public-sector agencies service their constituents, tackle their most vexing issues and get the most out of their budgets. Several converging factors are pressuring governments to embrace AI’s potential. As citizens become more familiar with the power of AI through digital banking, virtual assistants and smart e-commerce, they are demanding better outcomes from their governments. Similarly, public servants are pushing for private-sector - like solutions to boost on-the-job effectiveness. At the same time, AI technology is maturing rapidly and being incorporated into many offerings, making it increasingly accessible to all organisations.
Most government agencies around the world do not yet have all the building blocks of successful AI programmes - clear vision strategy, budget, high-quality available data and talent in place. Eve as AI strategy is formulated, budget secured, and talent attracted, data remains a significant stumbling block. For governments, getting all of an organisation’s data “AI ready” is difficult, expensive and time-consuming, limiting the impact of AI to pilots and projects within existing silos.